The following steps are completed to help individuals living unsheltered to secure housing. These individual are often difficult to locate from one day to the next. Many suffer from severe and persistent mental illness and/or recurrent substance abuse. They may be socially isolated and uncomfortable interacting with others.
Despite these challenges (and, in many ways, because of them) our street outreach staff persevere – connecting New York’s most vulnerable residents with safe, secure homes. The entire process can take weeks, months, or even years.